Have you ever called a local delivery service and didn’t get what you expected? Or have you ever ordered something in the mail and didn’t receive it or never received it at all? There’s no doubt about it, these experiences can be frustrating. However, if you’re a business owner, these things can be far worse than a minor annoyance, they can cost you a sale or a client. So, when you’re looking for a courier on call, a courier on demand, or same-day delivery service, how do you decide which courier you should trust and which ones you shouldn’t? In this blog, we break down the top qualities of a great local delivery company so that you don’t have to!
Above all else, you need to be able to depend on your local delivery service. If you can’t depend on them to get the job done that’s asked of them, then no other quality really matters. Imagine you’re in a situation where your business needs a package delivered on the same day. Are you going to opt for a local delivery company that’s offering the best rates, or are you going to opt for the delivery company that has a proven track record of delivering packages on time and as expected? Chances are, you’ll make the extra investment and opt for the latter.
No, we’re not talking about gymnastics here. When we say “flexibility,” we’re referring to the courier company’s schedule. Do they have enough drivers or vehicles to get your items to you? Are they efficient at planning their schedule or creating delivery routes so that you can always depend on them? This is what we mean by flexibility. If you answered no to any of these questions, you may want to reconsider working with that courier company.
There’s a reason it’s called “courier on call,” courier services are all about convenience. As such, you should always be looking for a company that’s always looking for ways to make your job easier and provide you with more convenient services. So what does this imply, exactly? Some of the best ways a courier company can offer you convenience are by offering easy online scheduling and parcel delivery tracking. This way, you’ll always know exactly where your package is and when it will be delivered. Chances are if you had the time or the means, you would be delivering your own package. This is almost like delivering the package yourself only you don’t have to lift a single finger. Look for other ways that your parcel delivery company goes out of their way to make your life easier and help your business.
Another major quality your local courier service company needs to have is efficiency. In order to be able to provide a reliable delivery service to businesses in the area, delivery companies need to have a refined and proven system, free of flaws and one that accounts for any unanticipated delays such as traffic. If you call the delivery company, you should be able to expect them to answer right away rather than having to wait hours or days to hear back. At this point, it’s probably too late.
The final quality we’ll discuss when it comes to delivery companies is transparency. Aside from having packages delivered on time, you need to know how much you’re paying and what you’re actually paying for. A great courier company will not only openly display their pricing, but they won’t try to hide anything or upsell you wherever they see an opportunity.
If you’ve spent hours searching “couriers near me,” “messenger services near me,” or “courier nearby” into Google and praying that you’ll come across the the best courier company, worry no more. On Demand Courier embodies all of the qualities above and more! We proudly serve customers in Phoenix, Scottsdale, Tempe, Glendale, Mesa, and beyond. And as your top-rated courier company in the area, we have years of experience and hundreds of satisfied clients to back us up. If you have any questions about your company or our services, don’t hesitate to contact us today.